Internal/External Factors Affecting Management Planning Essay

intimate/External Factors at nation altogethery redress nation totally toldy Insurance has been serving their policyholders for 75 familys. As with anything substitute is inevitable. nationwide distinguishs great satisfaction in the fact that the formation has been able to change with the cartridge clips. fast change comprehensive Insurance is cardinal of the spaciousst and most competitive insurance companies in the market. across the nation is so competitive because they do non limit the partnership to dealing with tho insurance. Nationwide Insurance is a large organization that has a variety of condescensi mavins within the organization. at that place is a Nationwide Bank, Nationwide Financial, Nationwide Property and Casualty and Nationwide General Insurance teleph adeptr to name a few.The Nationwide organization recognizes a convey for providing the shell service possible to the policyholders which in motivates the come with to affirm up with distinguish able items being offered by competitors. This is to a fault adriving factor in motivating the alliance to march on up with early(a) items being offered by competitors. Nationwide has to be able to surpass what the competition is offering. The insurance avocation is an ever ever- changing furrow. Laws skunk change from state to state and with no hesitation Nationwide has to be able to meet the guidelines determined by the law at any come apartn time.technical schoolnology applied science is endlessly changes, which in delibe charge per unit is changing what Nationwide strives to achieve. Nationwide is amongst the attractors from a technological perspective. When the net became the focus for advancing into new markets Nationwide realized that it did non subject if they could offer products on the net if they could not track what the return on investment (ROI) would be to continue increasing the web localize functionality. What they did was create a dirt breaking cours e of instruction/tool they refer to as the data wargonhouse.This weapons platform would allow them to measure Web success and produce an ROI calculate in operation(p) savings determine the success of online and offline advertising that directs traffic to nationwideinsurance.com track the popularity of contrastive online programs and projects (Carpenter, 2003, 2). This tool offered Nationwide information and statistics that no other insurance company had the engineering to monitor. Other insurance companies were able to create quoting but were lonesome(prenominal) able to use it in a small subprogram of markets. They were hesitating whether it would be beneficial (Carpenter, 2003). Nationwide does not set out to question the place of their online offers because they atomic number 18 able to produce the statistics to guide them in reservation the ripe(p) decisions. engine room combined with intent is how companies get the leading edge over their competitors. How of the essence(p) is applied science? One example from the article the Info Tech 100 is the company Motorola. They were ranked 11th last year on the Tech 100 list and dropped off this year. During 2006 they had tremendous success with their razor phones and had a new phone on the market that all(prenominal)one wanted. There was nobody to follow the success of the razor, Motorolas engineering ascertain behind, and they were not do more advanced phones lendable. The other phone carriers were merchandising more shimmy edge phones for a lower price. Not retentivity up with the changingengineering can need a significant impact on any organization (Ante et al. 2007).InnovationInsurance might not mechanically strike most as an information technology exertion selling and administering policies atomic number 18nt obviously technical pursuits (Maagolis, 2007).It is tough to imagine how insurance relates to innovation. just innovation is what keeps Nationwide ahead in the insurance in dustry. It is simple to regard something that operates and want to continue to use it. But Nationwide realizes it is not realistic, if they are not making changes they are falling behind their competitors. As an example, the computer systems being utilize have to be able to keep up with the constant change. What this means to Nationwide is that we have to be thought process ahead. Nationwide employs 6000 associates specifically in the Information Technology field (Maagolis, 2007). Nationwide is a company that has been around for over 70 years. They are constantly assessing what changes need to be made and what is the most efficient approach to making the updates.It is a massive task pickings an organization that is earning on outdated legacy systems and getting on the obligation platform. This is why Nationwide has to innovative as they are making modifications for systems they want to do it right so it exit be advanced enough that they wont have to make changes again next yea r. Nationwide was awarded the technology innovation award in 2006 for the data warehouse program explained earlier. This was ground breaking, it is one place that collects data from the entire enterprise and put it in one database (DSS choices, 2006). Every organization postulate to continue to develop and implement changes that give them the competitive advantage.Internal/External Factors at GTECH CorporationGTECH Corporation is a technology company whose core calling is the lottery. There are umpteen internal and external factors that impact the four functions of have it awayment one important factor that GTECH has a very strong hold on is business ethical motive.EthicsGTECH Corporation (2007) goes as far as to advertise their autograph of Conduct on their web site so that it is visible to customers, applicants andemployees. The website states, The caller-out parcel outs its business in an ethical manner, with integrity, trust, respect, and fair dealing. These determines should govern our conduct in every decision we make (Corporate Governance, 2007). Zablow (2006, p. 26) states Foremost in the population of an ethical culture is the personal integrity of organization leadership, which is demand for creating and sustaining an powerful and value- found tone from the take place. It has often been said that a deterrent to unethical look is ethical leadership.GTECH trains distributively newly hired employee on their encipher of Conduct as part of the new hire orientation employees in any case watch a video message from the President of the company so that they understand that ethics does start at the top of the organization. Zablow (2006) also reports that each level of employee should be trained on the business ethics of the induction and would be beneficial to hear this message from a CEO. GTECH also has an yearbook recertification, where each and every employee is required to be re-trained on the policy and heretofore take an assessment to ensure that they understood the expectations and training. Unethical behaviour can have a very negative impact on business and watchfulness functions, so ensuring that ethics is valued is a military control of everyone in the organization.DiversityEmbracing diversity is something that GTECH has certainly come accustomed to. They are a planetary company who is a wholly owned ancillary of an Italian Corporation. They are familiar with adapting to change and embracing ideas that are dissimilar from the way that things are shame. GTECH has horizontal adopted a leadership program called Global Leadership Development where a select group of employees from all disparate backgrounds come together as a group and discover best practices and best ways to do things many times a diverse approach is adopted. Ewing (2007, p. 70) states .a diversity statement on the companys Web site is nice, but meaningless Companies need to invest time and resources to support diversity through formal training, team coaching and mortal mentorship. This is certainly the approach that GTECH is making, this program, even though designed for twenty employees per year costs the company hundreds of thousands of dollars. This is not a bad investment for the value of diversity.TechnologyTechnology is important to any organization however one that calls them a technology company, this factor even holds greater value. The gaming marketplace is one of a very competitive nature and winning a contract does not ceaselessly boil down to price it comes down to innovation and technology. GTECH has been the leader in this industry for sometime, however the technology has not changed ofttimes in the past years, and the company realized this. GTECH sleep togethers and understand in order to pre practise on top they products that they sell must be crack than they rest, their technology has to shine, the competition is always trying to find ways to be better and they have to do that too.This ye ar they created Innovation week this is when the Chief Technology Officer pushed an initiative to engage employees to gather new ideas. That will service GTECHs revenue grow as well as volunteer GTECH with a competitive edge and diversity the core business. This program was launched in June and had over twelve hundred ideas from employees. This chemical reaction is overwhelming but some wonderful technological ideas have come from this practice. Technology is always changing and to stand above the competition and be the leader in the industry senior leaders and four-in-hands from every angle must listen to ideas to keep GTECHs product the best of the best.Internal/External Factors at unify Parcel Services globalisationUnited Parcel Service has customers all around the globe. Expanding and keeping a global atmosphere is a necessity for a company this large. Globalization is key when marketing and bunking with customers around the globe. Constantine E. Passaris (2006, pg.3), wri tes, The new global economy of the 21st Century has transformed the economic, social, educational, and political landscape in a profound and indelible manner. Never before in forgiving history has the pace of structural change been more pervasive, fast, and global in its context. The economy, not only businesses are constantly expanding and utilizing outer areas to make profit. UPS does this also, by having one of the largest shipping areas in the world it can reach all areas of the world quickly. UPS provides fast, reliable service for customers around the globe. Managers and employees are constantly determination ways to get things do faster and better than the competitor.TechnologyTechnology makes the success of globalization happen. Without new technological innovations UPS would not expand. Companies depend on the newest and latest gadgets to aid serve customers in a fast and well-timed(a) manner. UPS wants happy customers and to provide fast service to the ever expanding market. With computer technology parcel of lands get delivered fast and are guaranteed. This is done through a bring in system that tutors monitor daily and can find any package with a tracking number anywhere. For this tracking system to be lucky many parts of the four functions of management are essential. beneficial prep has to be in order, along with clear instructions. Employees need to be aware(predicate) of what is casualty on a daily basis and need to know if changes are to occur. Managers must communicate with employees and stage some flexibility when needed. worry teams must conduct meetings that include all members participating in these tasks. Managers should show initiative in further expanding their education and skills to help service the company. Constantine E. Passaris (2006, pg. 3), also states Life long reading and the continuous upgrading of skills as well as the structural reorganization of the work place have go bad essential parameters of a countr ys contemporary economic profile.The knowledge based economy is fuelled by technology, human capital, and research and development which contribute to accelerating levels of productiveness and economic fareanceRapid ChangeWhen companies base their profits on technology, managers and employees need to show interest in higher education to keep up with constant changes occurring. Jennifer Schramm (2006, pg. 160) wrote an article discussing the constant changing technological advances in companies today. She states, The rapid overturn of technological knowledge could require that employee education be introduce in everyday working life. It could also lead to skills shortages as few and fewer individuals prove capable of managing increasingly complex technologies employee education is a necessity to keep up with all the changes that are constantly happening in todays companies. Ideas are rapidly changing it is difficult to keep up. UPS is also constantly changing, exploring, inventin g and finding ways to better serve its customers and employees.Internal and External Factors at US AirwaysUS Airways Airline have a largeamount of diversity, because is a national and international company, with a large group of workers who come from different background.The difference in ethnicity, gender and nationality. When different people act with each other it reduces the enormousness of superficial and increases the importance of diversity for how their team functions.DiversityAt US Airways they make individuals feel at home, they all share their diverse knowledge with each other. When they share with a team the task has a bit of everyone ideas and each idea come from different culture, everyone think different, it could be because of where they come from, but as long as the multicultural ideas are effective and work for the company, there are no worries. Its diverse group of talented people is the most powerful campaign driving the corporation. US Airways recognized it c annot succeed by excluding any emf valuable employee.EthicsUS Airways never denied employment to anyone, because of their nationality, language or any other reason. At US Airways people from all over the world report each other with respect, the same way as the agents treat their passengers, disregardless of their nationality or sex. Lots of Managers and directors believe in different life style, and those who dont once they start working at US Airways they find part of the team. I make us fly. At work sometimes they find themselves too comfortable and they might speak their essential language without realizing that there are others around that feel uncomfortable imputable to the fact that their unable to understand the conversation. At their work place they work as a team.TechnologyTechnology is a lot easier, at US Airways it eliminates a lot of manual work done by employees in a whole. Payroll used to be done manually employees were prudent for submitting a time sheet every two weeks now instead is done electronically on a daily basis. Their time clocks have also been updated to a more modern one. The schedules for all employees were usually generated manually know is also done by computer, technology have prove since 1998, US Airways update their system every year. Up until 2006 US Airways did not have a windows program in their system, or internet price of admission.Internal/External Factors at the City of TustinE-BusinessBusiness that is carried out electronically over the creative activity Wide Web (www) is called E-Business. net income companies benefited from this new rage that started over septenary years ago because of the operate that they provided. E-Business helps to conduct fast and easy access to purchase products and dissertate with people as a form of communicating. This allows companies to converse globally without need of worrying about the different time zones, languages, or different currencies. The communication factor is quick and efficient, and most people are dependant on the rapid responses to inquiries.Experts in information technology and ethics have separated categories of organization to add to the Web into e-business structures (1) organizations that have a passive presence online and focus on online advertising, (2) organizations that use the Web to change operations, and (3) organizations that create stand-alone transaction sites as their main or only business (Berkshire, 2004.) Have companies become too reliant on these types of services? The internet has allowed the City of Tustin to change their form of communication and have relied on the fact that the economy is competitive, changed strategies of planning, and require the capability of performing tasks in a timely manner.TechnologyTechnology transports computer graphic tools that allow users to utilize anything from telephones, cable, internet, iPods, copiers, fax machines, and much more. Technology progression produces new goods, advance d inventions, and other ways for companies to manage and communicate amongst fellow patrons and co-workers. Technology evolves every eighteen months, so companies have to remain competitive in the market especially with new industries. For example, the comer of new computers produced a large industry that enabled companies to create new positions. speckle others created advances to move ahead for a competitive edge. These advances allow companies to market themselves globally, which was not so readily available to them in the past. New technologies permit production, management, and communication skills that were available in the past. For example teleconferencing, audio web-casting, and cell phones have become moreutilized today than ever before. Companies sometimes do not realize the fast impact technology has on their day-to-day business and the long term affects.Technology is slowly but surely taking over businesses to cut back time and money. Technology is not always reliable. Companies tend to hire information technology (IT) personal to respond to internet computer related errors. This will protect the name of the organization and to help communicate with outside sources. IT technicians will be able to observe and counterbalance to computer related problems, such as spam or dropped connections. Computers, communications devices and other information technology hardware can be deployed to perform routine accounting, record keeping and order processing functions cheaply and expeditiously (Collins, 2006.) Additionally, these indispensable data-processing tasks have allowed organizations to accumulate more information than what could be antecedently handled and are subject it to more detailed analysis.Rapid ChangeThe rate of change in todays world is constantly changing due to a consumer- driven economy such as globalization, technology, and innovation. Organizations will soon have to adapt to the shifting economy, which will enable management to change their supervision skills. Motivational and leadership tasks have to evolve inspiration, resistance, and society between co-workers to administer clarification of what is to be done. Understanding change determines response to external change and anticipating the change. It also involves opportunities while adapting to change. Change also involves debut to new products and services to create new capabilities within the industry. If management needs to change effectively, they need to understand employee behavior, technology changes, and the economy.Internal/External Factors at TD BanknorthTD Banknorth is one of the largest banks in the New England area. At June 30, 2006, TD Banknorth had over $40 gazillion of total consolidated assets and provided financial services to more than 1.5 million households in the Northeast. TD Banknorths banking subsidiary, TD Banknorth, N.A., operates banking divisions in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylv ania and Vermont. (TD Banknorth 2007) all told of TD Banknorths accomplishment has beenfound in the effective management outline of its senior executives. The company went from being on the verge of bankruptcy to go the enormous success that it is today. TD Banknorth continues to train its managers to handle a variety of issues such as diversity, rapid change and ethics in wishs of continuing its upward trend and becoming a leading contender in the banking industry.DiversityMost managers who work in large corporations in the United States are facing the differences that are associated with an ethically diverse workforce. TD Banknorth is one of those companies. There has been an increase in the number of training courses designed to help managers work with people who are from foreign nations or people from different age groups. The training courses were implemented as part of TD Banknorths goal of being a good employer. Managers take advantage of these training courses because they understand that in order to be a good manager, they have to be able to communicate with all of their employees. Good communication enables a manager to organize their staff and maximize the resources available to the company. Diversity in the American workplace is a growing trend. In the survey, conducted by global management consulting firm Accenture, U.S. companies were found to be top targets for mergers and acquisitions. Regardless of whether they intend to expand into overseas markets, U.S. companies are sure to feel the effects of globalization as their colleagues and clients become more internationally diverse. (Frase 2007)Rapid ChangeRapid change is a self-explanatory term and learning to cope with it is part of a managers job. At TD Banknorth, one of the rapid change issues that managers are faced with is a high turnover rate among their narrators. This is difficult for a manager because the tellers are the face of the company. They interact and provide services for m ost of the customers that come into the bank. Managers at TD Banknorth have knowing that cross-training is an aspect of their job that enables them to lead their staff in the absence of a full staff. There might be times when a manager has to fill in for another member of the staff such as a teller. Even though filling in for a teller might not be part of a managers job description, it is a sign of a good leader. When a managers staff sees that the manager is willing to do any job, it inspires them to break up out and work together toget the job done even if that means doing things that may not be specified in their job descriptions. Good leadership like this will only serve to advertise the manager and the company that he or she works for.EthicsManagers at TD Banknorth take the lead in upholding the high ethical standards of the company. Unethical behavior can cause enormous damage to an organizations constitution and employee morale, resulting in loss of revenue and even organ izational decline. (Len & Igor, 2007) The managers are responsible for their staff in the sense that they need to lead by example. There is no room for any violation of the companys policies and procedures.ConclusionManagers are like the rudder that steers a ship. These individuals guide a corporation in what they hope to be the right direction. Without this guide, a company has no chance of achieving success. It is an valuable position that needs to be taken seriously. All of the dimensions that make up a good manager such as planning, organizing, leading and despotic are intertwined and should be used faithfully and without hesitation. The result will be a successful career and a competent staff.ReferencesAnte, S., Ewing, J., Greene,J., Burrows, P., Hof, R. (2007, July). Business Week. append 4041, p63-76, Retrieved July 18, 2007 from EbscoHost.Berkshire Encyclopedia of Human Computer Interaction. (2004). E-Business. Retrieved July 11, 2007 from httpwww.credoreference.com/entry .jsp?xrefid=5015213&secid=.2.-Carpenter, T. (2003, May). Nationwide Uses Analytics, Metrics to hone Internet Delivery Strategies. 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